Terms and Conditions

Welcome to Emerald Academy!

SCHOOL FEES POLICY
1.1. The timely payment of school fees is essential to the smooth operation of Emerald Academy and ensures that resources are available for our students' education.
1.2. School fees are due on or before the first day of each term and are non refundable.
1.3. Parents who sign up for a Payment Plan must know that they are indebted to the school, and will be obligated to pay the full amount fees for the whole term even if the student does not complete the term for whatever reason.
1.4. Term dates are published on the school website and are displayed at all three campuses (Primary, Upper Primary, and Secondary) well in advance for reference.

2. Aims and Objectives
2.1. This policy aims to maintain a fair, consistent, and transparent approach when addressing late or unpaid fees. 2.2. The objective is to establish a standard process to ensure consistency and clarity for both the school and parents.

3. Payment of Fees
3.1. Parents or guardians agree to pay the fees applicable to each term directly to Emerald Academy's nominated bank account.
3.2. Fees are due and payable as cleared funds before the start of the term. If any part of the invoice is under dispute, the undisputed balance must still be paid. 3.3. Cash payments are not accepted for school fees. Accepted methods of payment include bank transfer and debit/credit card.

4. Payment of Fees by a Third Party
4.1. Agreements with third parties (such as Payment Plan providers) do not release parents from liability if the third-party defaults.
4.2. In a case where parents fail to honor the payment plan, or have been deceased their Payment fees remain unpaid and therefore the guardian 2 included in the student application information would be responsible for the payment of the arrears.

5. Instalment Arrangements (Payment Plan)
5.1. All Payment Plan agreements will be confirmed by clicking and agreeing to the terms and conditions written on the student’s application form or signing a physical contract which both parties agree to.
5.2. Parents with a prior instalment agreement must ensure payments are made on time.
5.3. If more than one instalment payment is missed, Emerald Academy reserves the right to demand full payment of the remaining balance immediately.
5.4. If instalments are missed or paid late, the matter will be referred to the school administration, and appropriate action may be taken, including taking the legal route.

6. Refund or Waiver of School Fees
6.1. Fees are non-refundable unless there is a legal requirement to do so. Fees will not be refunded or waived if: 6.1.1. The student is absent due to illness;
6.1.2. A term is shortened or a vacation extended;
6.1.3. The student is released early from school;
6.1.4. The school is temporarily closed due to unforeseen circumstances (e.g., weather conditions);
6.1.5. Or for any other reasonable reason.

7. Notice of Transfer:
7.1. Parents or guardians wishing to transfer their child from Emerald Academy must submit a formal written notice at least two weeks before the start of the upcoming term.
7.2. The notice should be addressed to the Head of Administration and include the intended date of transfer and the reason for leaving.
7.3. Upon completion of all necessary payments and the approval of the transfer notice, the school will facilitate the transfer of academic records to the new institution
7.4. If a student is transferred or withdrawn from Emerald Academy after the term has begun, parents are liable for the full payment of the term’s fees, regardless of whether the student completes the term.
7.5. No refunds or pro-rated adjustments will be made for students who leave the school mid-term unless exceptional circumstances are reviewed and approved by the administration.

8. Fee Payment and Default Policy

8.1. Payment Obligations
8.1.1. The Parents/guardians are required to pay all school fees by the designated due dates as outlined in the school’s fee structure.
8.2. Notification of Default
8.2.1. In the event of a payment default, the school will notify the parent/guardian in writing (email, text or letter) regarding the outstanding balance and request prompt settlement by the stated date.
8.3. Right to Suspend Attendance
8.3.1. The school reserves the right to suspend the student from attending classes until all outstanding fees are paid in full.
8.4. Reinstatement
8.4.1. Students will be reinstated to classes promptly upon receipt of the due payment of outstanding fees. 8.5. Acknowledgment
8.5.1. By enrolling in the school, parents/guardians acknowledge and agree to comply with this fee payment policy.

9. Fee Increment
9.1. Fees are reviewed annually and may increase 10. Information about Fees
10.1. The school may contact previous schools to confirm that all fees have been paid and school reserves the right to inform any future school or educational institution of unpaid fees.

11. Anti-Money Laundering
11.1. The school may request identification, such as bank statement, from any person paying fees to comply with legal requirements.

12. Indemnity
12.1. Parents will indemnify Emerald Academy against any losses, expenses (including legal expenses), and interest incurred by the school in recovering any sums paid by third parties on behalf of the parents.

These terms and conditions outline the rules and regulations for the use of Emerald Academy's Website, located at https://www.emerald.ac.bw.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Emerald Academy if you do not agree to take all of the terms and conditions stated on this page.

Cookies:

The website uses cookies to help personalize your online experience. By accessing Emerald Academy, you agreed to use the required cookies.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.

License:

Unless otherwise stated, Emerald Academy and/or its licensors own the intellectual property rights for all material on Emerald Academy. All intellectual property rights are reserved. You may access this from Emerald Academy for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

• Copy or republish material from Emerald Academy

• Sell, rent, or sub-license material from Emerald Academy

• Reproduce, duplicate or copy material from Emerald Academy

• Redistribute content from Emerald Academy

This Agreement shall begin on the date hereof.

Parts of this website offer users an opportunity to post and exchange opinions and information in certain areas of the website. Emerald Academy does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of Emerald Academy, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, Emerald Academy shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Emerald Academy reserves the right to monitor all Comments and remove any Comments that can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.

You warrant and represent that:

• You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;

• The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;

• The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy.

• The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Emerald Academy a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.

Hyperlinking to our Content:

The following organizations may link to our Website without prior written approval:

• Government agencies;

• Search engines;

• News organizations;

• Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and

• System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

We may consider and approve other link requests from the following types of organizations:

• Commonly-known consumer and/or business information sources;

• Dot.com community sites;

• Associations or other groups representing charities;

• Online directory distributors;

• Internet portals;

• Accounting, law, and consulting firms; and

• Educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Emerald Academy; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Emerald Academy. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

• By use of our corporate name; or

• By use of the uniform resource locator being linked to; or

• Using any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.

No use of Emerald Academy's logo or other artwork will be allowed for linking absent a trademark license agreement.

Content Liability:

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights:

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website:

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer:

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

• Limit or exclude our or your liability for death or personal injury;

• Limit or exclude our or your liability for fraud or fraudulent misrepresentation;

• Limit any of our or your liabilities in any way that is not permitted under applicable law; or

• Exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.